congtogel resmiTerms of Use

Account Opening and Eligibility

To open an account on congtogel resmi, you must be at least 18 years old and a resident of a jurisdiction where our services are lawfully available. We require you to provide accurate personal information—full name, date of birth, email address, phone number, and a valid government-issued ID (KTP or passport). False or misleading information may result in account suspension or permanent closure without refund of your balance.

We at congtogel resmi reserve the right to refuse account opening or close an existing account if we determine you present a compliance risk, if you have violated these terms, or if you reside in a jurisdiction where we cannot legally operate. You must not open multiple accounts under different identities or names. If we discover duplicate accounts associated with the same person, we may consolidate them or close all but one at our discretion.

Deposits and Withdrawals

We at congtogel resmi accept deposits through eight payment channels: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers via mobile banking, local payment, online payment, e-wallet. E-wallet deposits settle within minutes; bank transfers may take several hours depending on processing time. You remain responsible for the security of your payment credentials. We do not store your full payment card or bank details on our servers; payment processing is handled by third-party providers under their own security standards.

Withdrawals are subject to verification and compliance review. We require that all unsettled bets or pending transactions are resolved before processing a withdrawal request. Withdrawal times vary by payment method—e-wallets typically process within a standard review window, while bank transfers depend on interbank settlement. During holidays like Idul Fitri, Idul Adha, Imlek, or Nyepi, processing may take longer due to reduced banking availability. We reserve the right to delay or refuse a withdrawal if we suspect fraud, money laundering, or violation of these terms.

1. Provide accurate payment details

   Use your own verified payment method; withdrawals must go to the same account you used to deposit.

2. Settle all pending transactions

   Ensure all bets are resolved before requesting withdrawal to avoid delays.

3. Allow processing time

   E-wallets settle faster than bank transfers; budget accordingly if withdrawing during low-banking periods.

Account Security and User Liability

You are responsible for maintaining the confidentiality of your congtogel resmi login credentials. Do not share your password or two-factor authentication code with anyone. If you suspect unauthorized access to your account, notify us immediately via in-app support or email. We at congtogel resmi will investigate, but we are not liable for losses incurred before you report the breach, unless the breach resulted from our negligence.

You remain liable for all activity on your account, including bets placed and deposits made, even if another person gains access through your negligence. We reserve the right to freeze or close an account suspected of being compromised and to reverse transactions if evidence of fraud is found. We do not reimburse losses from unauthorized access if you failed to protect your credentials.

Betting Rules and Restrictions

On congtogel resmi, all bets are final once confirmed. You cannot cancel, modify, or partially withdraw a confirmed bet. Odds and payouts are displayed before you confirm; once confirmed, those odds are locked. We settle bets based on official results from the relevant sporting body or game provider—for Liga 1 matches, we use official league data; for live-dealer games, we use the studio's real-time outcome.

We at congtogel resmi may void or cancel a bet if: the market is withdrawn due to technical error, the event does not occur as scheduled, or we detect manipulation or rule violations. Voided bets result in a full refund to your account. We reserve the right to limit or restrict your betting activity if we detect suspicious patterns, arbitrage betting, or attempts to exploit our odds. Betting limits may apply by market, player, or time period at our sole discretion.

Dispute Resolution

If you dispute a bet settlement, a transaction, or a withdrawal, contact our support team within 30 days of the incident. Provide your account details, transaction ID, and a clear description of the dispute. We at congtogel resmi will investigate using our transaction logs, settlement records, and game data. Our investigation typically concludes within 10 business days. If we find an error on our part, we will correct your account balance immediately. If we find the settlement was correct, we will explain our determination in writing.

You may escalate unresolved disputes to the relevant regulatory body in your jurisdiction if applicable. We do not accept disputes filed more than 30 days after the incident. Our decision on a dispute is final unless you provide evidence of material factual error or system malfunction. We will not refund amounts simply because you are unsatisfied with a bet outcome.

Jurisdiction and Governing Law

These terms are governed by the laws applicable in the jurisdiction where congtogel resmi operates. Our services are available only where local law permits. You are responsible for verifying that your access and use of congtogel resmi comply with the laws of your jurisdiction. We do not offer our services in jurisdictions where online wagering is prohibited by law.

If you are located in Jakarta, Surabaya, Bandung, Medan, or Semarang, our platform remains subject to Indonesian law where applicable. However, your use of congtogel resmi implies acceptance that disputes may be resolved via our internal procedures rather than immediately escalating to courts. Any claim against congtogel resmi must be filed within 60 days of the incident or it is barred.

Changes to Terms

We at congtogel resmi may amend these terms at any time. Changes become effective 14 days after we publish them on the congtogel resmi website or app. Your continued use of the platform after the effective date constitutes acceptance of the amended terms. We will notify you of material changes via email or in-app notification. If you do not accept the amended terms, you must close your account before the effective date.

Summary

These terms govern your use of congtogel resmi. You must be at least 18 years old, provide accurate information, and verify your identity before depositing. You accept responsibility for your account security and all activity on it. All bets are final once confirmed; we settle based on official results. Disputes must be filed within 30 days. Our services are available only where local law permits.

Data Protection and Privacy

We at congtogel resmi collect personal data (name, date of birth, ID, email, phone, payment details) to verify your identity, process deposits and withdrawals, and comply with financial regulations. We use encryption (TLS 1.3) to protect data in transit and store sensitive information on secure servers with restricted access. We do not sell your personal data to third parties for marketing purposes.

We share data only with our payment processors, banks, and regulators as required by law. You have the right to request access to, correction of, or deletion of your personal data (subject to legal retention obligations). Contact our support team to exercise these rights. For full details, see our Privacy policy

Limitation of Liability

To the extent permitted by law, we at congtogel resmi are not liable for indirect, incidental, or consequential damages arising from your use of the platform—including lost profits, lost data, or reputational harm. Our total liability to you for any claim is limited to the amount you have deposited on congtogel resmi in the past 12 months. Some jurisdictions do not allow limitation of liability; in those cases, this clause may not apply.

Contact and Support

If you have questions about these terms, contact our support team via in-app chat (available during business hours), email, or the contact form on our website. We respond to support requests within 24 hours on business days. For urgent issues, use the in-app chat feature.